Creating Unforgettable Travel Experiences

Introducing Adele Zaidi, your premier travel guru and the visionary behind Travel Counselors. With eight enriching years in the travel industry, Adele’s journey took an exhilarating turn last year as she ventured to carve her own path. Departing from a thirteen-year tenure as a credit controller, Adele’s quest for fulfillment led her on a soul-stirring expedition across the United States, where her passion for travel ignited amidst breathtaking landscapes and vibrant cultures. Now, as a seasoned expert in crafting bespoke experiences for corporate travelers and high-net-worth individuals, Adele’s unwavering commitment to her clients sets her apart, ensuring every journey is nothing short of extraordinary. Join Adele on this transformative journey, where heartfelt connections and endless adventures await.

What inspired you to transition from a career in credit control to becoming a travel agent, and how did you discover your passion for travel?

I felt suffocated in the world of credit control, despite its financial stability. My soul-searching adventure across the United States revealed my true passion for travel. I knew I had to follow my heart and dive headfirst into a career in the travel industry.

Could you share a memorable moment from your soul-searching adventure across the United States that solidified your decision to pursue a career in the travel industry?

One moment that stands out is when I found myself standing on the edge of the Grand Canyon, surrounded by awe-inspiring beauty. It was in that moment of serenity and wonder that I knew I wanted to dedicate my life  to sharing such experiences with others through travel.

What were some of the biggest challenges you faced when transitioning into a new field without prior sales experience, and how did you overcome them?

Transitioning into the travel sales field without prior experience was daunting. Doubts crept in, but through perseverance and dedication, I conquered every challenge that came my way. I underwent rigorous training and embraced every opportunity to learn and grow. 

As an expert in crafting tailored experiences for corporate travelers and high-net-worth individuals, what do you believe sets your approach apart from others in the industry. 

My approach is grounded in personalization and attention to detail. I invest time in getting to know my clients, ensuring that every journey is tailored to their unique preferences and expectations. From seamless business trips to opulent getaways, I strive to exceed their every need. 

How do you ensure that every journey you plan for your clients is truly extraordinary and meets their unique preferences and expectations?

I believe in going above and beyond to deliver exceptional service. From the initial consultation to the final farewell. I am there every step of the way, ensuring that every detail is meticulously planned and executed to perfection. 

What motivated you to take the leap and start your own business, and how has this decision empowered you to better serve your clients?

Starting my own business was a natural progression of my journey. It allowed me the freedom to prioritize my client’s happiness above all these and to deliver truly personalized experiences without the constraints of corporate quotas or conflicting interests.

Can you share an example of a particularly challenging client request or situation you’ve encountered, and how you successfully navigated it to deliver exceptional service?

One memorable challenge was when a client had a last-minute change of itinerary due to unforeseen circumstances. I remained calm under pressure, swiftly re-organising their travel plans to ensure a seamless experience. Their gratitude and satisfaction were truly rewarding.

In what ways do you prioritize building heartfelt connections with your clients throughout the travel planning process?

Building heartfelt connections is at the core of what I do. I take the time to listen to my client’s desires, dreams, and concerns, ensuring that every interaction is meaningful and personalized. It’s these connections that form the foundation of trust and loyalty. 

As a proud owner of Travel Counsellors, what guiding principles or values do you uphold to ensure the success and satisfaction of both your clients and your business?

At Travel Counsellors, we are guided by a commitment to excellence, integrity, and personalized service. We prioritize our clients’ happiness above else, striving to exceed their expectations at every turn. Our success is measured by the satisfaction and loyalty of our clients. 

Looking ahead, what excites you most about the future of your journey as a travel guru and business owner, and how do you envision continuing to lead the way in the industry?

I am excited about the endless possibilities that lie ahead. As a travel guru and business owner, I am committed to staying at the forefront of industry trends, innovations, and opportunities. I envision continuing to lead the way by providing unparalleled service and unforgettable experiences for my clients, ensuring that their journey with Travel Counsellors is nothing short of extraordinary.