Pauline Makuwere: From Caregiver to Empire Builder
From humble beginnings in the UK care sector to leading a portfolio of thriving businesses, Pauline Makuwere’s journey is nothing short of inspiring. Originally from Zimbabwe and a devoted mother of four, she has transformed her passion, resilience, and vision into an entrepreneurial empire that spans healthcare, travel, beauty, skincare, and property. Her story is one of determination against the odds, strategic growth in challenging times, and a deep commitment to uplifting others—especially women ready to take their first step into business.
“From care to commerce, every challenge became a stepping stone—my purpose, passion, and persistence turned dreams into an empire that uplifts not just me, but women ready to rise.”
What was it like growing up in Zimbabwe?
Growing up in Zimbabwe was a wonderful experience. I had the privilege of attending one of the best schools in the country, which gave me a solid educational foundation. Life was happy and comfortable, surrounded by a close-knit community and a rich cultural heritage. Those early years shaped my values, gave me a strong sense of identity, and instilled in me the confidence to dream big.
How did moving to the UK change your life?
Moving to the UK was a major turning point in my life. I came to join my husband, who is now my ex-husband, and the transition was far from easy. Being away from my family was emotionally challenging, and adapting to a new culture and lifestyle took time. However, the move also brought many opportunities — it opened doors for personal growth, professional development, and experiences I wouldn’t have had otherwise. It was a journey that tested my resilience, but ultimately made me stronger.
What inspired you to start your first business?
The inspiration for my first business came from my children. They gave me the motivation to create something meaningful and sustainable, not only to provide for them but also to show them what is possible through hard work and determination. My desire to build a better future for them became the driving force behind my entrepreneurial journey.
How did you keep your business going during the pandemic?
The pandemic was one of the toughest challenges I have faced in business. It was a time of uncertainty, with staffing shortages and disruptions to normal operations. I had to work harder than ever, stepping in personally when needed to keep things running. I also extended my efforts into the community, helping where I could, which not only kept the business afloat but also strengthened my sense of purpose during such a difficult period.
How do you manage running so many businesses at once?
Managing multiple businesses requires a great deal of organisation and discipline. To handle the demands, I invested in a project management course, which taught me effective strategies for planning and prioritising. I now use professional project management systems that help me track progress, delegate tasks, and ensure that nothing is overlooked. This structure allows me to stay on top of everything without becoming overwhelmed.
Which business is your favourite and why?
Although I have different ventures, my care business holds a special place in my heart. It aligns perfectly with my natural caring nature and my passion for supporting others. This business allows me to make a direct impact on people’s lives, providing not just services, but comfort, dignity, and compassion.
How do you support other women in business?
Supporting other women in business is very important to me. I focus on empowering them through encouragement and by sharing my own experiences and lessons learned. I offer advice, guidance, and a listening ear, helping them to see their own potential and believe in themselves. By fostering confidence and resilience, I hope to contribute to their long-term success.
What advice would you give someone starting out?
My advice to anyone starting out is to be persistent and patient. Success takes time, and you have to stay focused on your goals even when faced with challenges. Follow your heart, maintain a positive mindset, and don’t be afraid of constructive criticism — use it as a tool for growth. The journey may not be easy, but the rewards are worth it.
How do you balance work and family life?
Balancing work and family life is all about planning and priorities. I make sure to schedule my time carefully so that family always comes first. To save time, I cook meals in bulk for two weeks and freeze them, and I keep an activities diary for my family so we never miss important moments together. This structure allows me to be present both at work and at home.
What are you most proud of so far?
I am most proud of my journey. looking back at where I started and seeing how far I have come. Every step, every challenge, and every achievement has shaped me into the person I am today. It’s a reminder that with perseverance, faith, and determination, it is possible to build the life you envision.
